Send business messages through Viber with text, an image and a button, or choose a text-only message. Present your business with its logo and give customers a clear next step from the message.
More space to explain your offer
Viber business messages can contain up to 1,000 characters. A rich message combines the text with an image and a button, while a text-only message keeps the communication simpler.
Your business identity
Use a business profile and logo so recipients can recognise the sender.
Image and action button
Show a product or offer and direct customers to the page you choose.
Delivery-based charging
Viber messages are charged when delivered, according to the applicable tariff.
Activate your Viber business profile
- Contact SMS4U about setting up a Viber business profile.
- Provide the business details required for activation.
- Review the minimum monthly purchase and message prices for the destination country.
- Once the profile is active, prepare your message and campaign in the platform.
SMS fallback when Viber is not delivered
The recipient needs Viber and an internet connection to receive the Viber message. If delivery does not take place within the period you choose, you can configure an SMS to be sent automatically instead.
The fallback SMS is a separate message channel. Review its content and the applicable SMS charges when setting up the campaign.
Pricing and monthly purchase
A minimum monthly pre-purchase is required for Viber business messaging. The required amount depends on the destination country, and rich messages and text-only messages have different prices.
Check the relevant pricing page for Greece or Cyprus and the terms that apply to your account. Do not assume that the same monthly amount or message price applies to every destination.
Frequently asked questions
Can I send an image and a link?
Yes. A rich Viber message can include an image, text and a button leading to the selected page.
Does the recipient need internet access?
Yes. Viber delivery requires the application and an internet connection. SMS fallback is available when configured for the campaign.
Are text-only and rich messages priced the same?
No. They are separate message categories with different prices. See the applicable country tariff before sending.